Delivery and return

The shipment is made by colissimo with signature to secure and guarantee a good reception.

In accordance with current regulations, you have a 14-day cooling-off period from the date of dispatch of your order, except for personalized jewelry and jewelry with the option of vermeil plating. The jewelry and its packaging must be in their original condition. The return is at the customer’s expense.

We make the choice to manufacture, mainly, your jewelry, to order. Depending on demand and customization requests, they will be available within 2 to 8 weeks (including delivery). You will be systematically notified when they are dispatched.

Orders are delivered to the address indicated on the order form. Delivery is made by Colissimo to your home against signature of a delivery note, with a guarantee of the contents to ensure safe receipt. It can also be done at a collection point if the order is under €1,000. Deliveries cannot be made to hotels or P.O. boxes.

Colissimo delivers your orders within 48 hours (working days) for Metropolitan France. For European countries (Germany, Belgium, Spain, Italy, Ireland, Luxembourg, Netherlands, Portugal), the United Kingdom and Switzerland, delivery takes between 3 and 5 working days.

In the event of any manufacturing defect or abnormal wear of the jewelry, occurring during the first year and observed by us, the return costs will be at our expense.
For more information, please consult our general sales conditions.
You can revive the shine of your jewelry with microfiber cloths, soaked or not with adapted products. If, like me, you’re a fan of “grandmother’s tips and tricks”, I suggest you immerse them in boiling water with baking soda and a ball of aluminum foil (a tried-and-tested technique).